Archive for January 2024
How to Navigate Customer Complaints and Negative Reviews
“Clients, customers who have actually done business with your brand will have negative feedback. That’s just inevitable. Humans are humans. Your response matters” Customer feedback is an important part of business growth. Especially when a customer has a frustrating experience. Instead of ignoring an issue and hoping it will go away, it’s best to face…
Read MoreJumping on the Train to Unexpected Opportunities
“You have to have to have the vision. Once you have the vision, once you jump on the train, you take it to the end.” In this episode of “Will Talks Biz,” we welcome Gerald Rosengarten, the author of “Jump on the Train,” a memoir detailing his experiences as a dyslexic entrepreneur. He talks about…
Read MoreHow to Get Your Products In Front of People
“If you’re not willing to listen to your customer, I Say you won’t have a company one day because your customer is everything.” In-person engagement and adaptability are crucial for brands to thrive. I was reminded of this while visiting holiday festivals where the ability to swiftly change booth setups based on customer flow and…
Read MoreHow to Become Your Own Boss
“You’re thinking about too many outcomes that are negative rather than what is the potential of the upswing of this. Some people can be overly optimistic and fail too, but I’d rather you think about what if it succeeds.” Every entrepreneurial journey begins with taking the first step. Yet, as exciting as it is, there…
Read MoreBeing Your Own Boss
“I hate school. What am I going to do? So I gravitated to business… I just started realizing I was good at it, and it made me feel confident in myself where other areas I wasn’t confident.” Being your own boss offers great reward and challenges. One of the most important parts of the entrepreneurship…
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