Standing Out as an Entry Level Candidate

“In a world where hiring managers, leaders, business owners are flooded with 100, maybe even 1,000 of applications, taking one step further and reaching out directly and making that connection is oftentimes a way to stand out.” There are a number of ways to stand out as an entry-level candidate in today’s competitive job market.…

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Creating a Winning Customer Service Culture

Will Talks Biz Podcast episode 46 Creating a Winning Customer SErvice Culture

“Stay true to the customer that’s in front of you, even if you’re trying to acquire the next one.” During this episode Cassie and I share business updates, including some of our lessons around rebranding and shifting marketing strategies. As a business owner you should never underestimate the importance of assessing and adjusting customer service…

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Create Career Magic featuring Lee Cockerell

Create Career Magic featuring Lee Cockerell Will Talks Biz Ep 15

Lee Cockerell, former Executive Vice President of Walt Disney World Resort, is someone we have talked about frequently. Since retiring from Disney he has written several books, does speaking, and has the Cockerell Academy where he offers a variety of leadership courses. Today he joins to talk more about his book, Career Magic Key Takeaways:…

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Walking the Front Lines

Will Talks Biz Episode 13 Walk the Front Lines

Anyone hired to work at The Disney Company goes through an onboarding process called Traditions. This is where you learn the history of the company, the values how we are to act them out, and key customer service. Part of the experience includes meeting people from positions throughout the company. This occurs before moving into…

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