Posts Tagged ‘business owner’
Hiring Process
Recently Cassie applied for a position for one of my businesses to see how I have set up my hiring process. As much as I would love to hire her, we are instead using her experience to talk about the reasoning behind the system I set up for positions that come available Key Takeaways: {1:56}By…
Read MoreCreate Career Magic featuring Lee Cockerell
Lee Cockerell, former Executive Vice President of Walt Disney World Resort, is someone we have talked about frequently. Since retiring from Disney he has written several books, does speaking, and has the Cockerell Academy where he offers a variety of leadership courses. Today he joins to talk more about his book, Career Magic Key Takeaways:…
Read MoreWhy I Sold My Business to My Competitor
Telling people that I sold my business to a competitor intrigues them. The idea of a competitor has created connection to thinking we have to beat them or be the best. Looking at competitors as your adversary often comes down to your mindset. Key Takeaways: {3:57 } You might have more in common with your…
Read MoreWalking the Front Lines
Anyone hired to work at The Disney Company goes through an onboarding process called Traditions. This is where you learn the history of the company, the values how we are to act them out, and key customer service. Part of the experience includes meeting people from positions throughout the company. This occurs before moving into…
Read MoreGiving Bonuses in Business
Giving bonuses and incentives in businesses happens for a variety of reasons. Lately we are hearing a lot about interview-based bonuses. The ones I have used are incentive based bonuses. I have used them as a tool to motivate and inspire. While bonuses may bring a quick result, I have learned a few lessons along…
Read MoreHow to Deal with Toxic Employees
When you scale quickly it become easy to find yourself surrounded by toxic employees. Embezzlement, theft, and everything in-between can happen if you aren’t on top of toxic behavior. One thing I would tell my younger self is to fire them the moment they become toxic. Today I share my experiences on leading a team…
Read MoreWhats Stopping You?
Today Cassie and I talk about some of the challenges that come with starting your own business. Right away I ask her about one of the action items that we discussed during her time on an Ask Will episode. It lead me to ask, “Whats stopping you?” Key Takeaways {1:57 } Get people in your…
Read MoreCustomer Reviews
Any time you put yourself out in the world you are opening yourself up to receiving negative feedback. My perspective on customer reviews has shifted since publishing my own book. When you look at reviews as opportunities to learn and improve, the current and future customers can be forgiving. Customers should love you so much…
Read MoreDelusion of Success
Entrepreneurs tend to look at other entrepreneurs and get caught up in a comparison game. This can cause a delusion of success and feelings of imposter syndrome. Episode Highlights: {1:36} The more shiny objects or things that you try to chase after or brag about, the more you will set you up for failure. Any…
Read MoreAsk Will featuring Cassie Tucker
We are kicking off a series of episodes called, “Ask Will” featuring Cassie Tucker. Entrepreneurs from a variety of backgrounds and levels can share their concerns and get insight from me. This episode is with Cassie Tucker, co-founder of CAMM Media. She asks, “After bootstrapping and building all aspects of my business, I am ready…
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