Maximize Customer Delight

Will Talks Biz Episode 33 Maximize Customer Delight

Lori Allen is a speaker, writer, direct response marketer, and entrepreneur with over 23 years of experience in the direct response industry. She is the founder of Focus Escapes, a company that specializes in tours for people who love travel, writing, photography, and seeing the world differently. In this episode, you will learn: How to…

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Adapting Your Mindset on Hiring

Will Talks Biz Podcast Episode 32 Adapting Your Mindset on Hiring

There are a lot of fears in the hiring process. Will a person perform in the long run? Are they who they say they are in the interview process? There is a lot of trust that is involved in hiring a team. When you need to hire someone, you have a need that needs to…

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How to Know if a Side Hustle is for You

Will Talks Biz Podcast Episode 31 How to know if a Side Hustle is For You

Any time there is a conversation with entrepreneurs it brings on a lot of reflection around experimenting within a side hustle.  It answered some of the unknowns of Airbnb while also getting Cassie and I to dig deeper into what we define as a side hustle and how to know if a side hustle is…

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Positive Experiences Sell

Will Talks Biz Podcast Episode 30 Positive Experiences Sell

There is a lot of potential for success with Airbnb. The most important thing to remeber is that positive experiences sell. Focus on creating a positive experience for your guests. Using knowledge about customer service gives you the opportunity to make more revenue than with traditional single-family rentals. Daniel Rusteen is a former Airbnb employee…

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How to Hire Great Talent

Will Talks Biz Episode 28 How to Hire Great Talent with Tim Dyck

Kicking off the new year by having a conversation with Tim Dyck, owner of Best Culture Solutions, about how to hire great talent. Tim helps organizations have a great workplace culture. No person should go through their career without feeling fulfillment in what they do. That is why Tim works with employers on recruitment services…

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What Business Owners Should Do More of in 2023

Will Talks Biz Podcast Episode 27 What Business Owners Should Do More of in 2023

As we close out 2022 we are taking time to reflect on business in 2022 and what business owners should do more of in 2023. Key Takeaways: {3:06} Business owners need to prioritize internal culture and people development more. {5:57} There are people that have experience yet are lacking interview experience. Due to the labor…

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Public Speaking with Scott McKain

Will Talk Biz ep 21 Public Speaking with Scott McKain

In this episode, we learn about the experiences that come from writing and public speaking featuring Scott McKain.  He is an expert at helping businesses understand how to stand out in a hyper-competitive marketplace. The conversation with Scott is powerful because he shares how much his journey to get better positively impacts the work he…

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Epic Life with Justin Breen

Will Talks Biz Episode 19 Epic Life Justin Breen

Justin Breen joins us again to talk about his newest book, Epic Life. This book focuses on how to build collaborative global companies while putting your family first. It’s what many people want, but don’t know how to do. Justin certainly does though because in addition to being a husband and dad, he runs two…

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Hiring Process

Will Talks Biz Episode 17 Hiring Process

Recently Cassie applied for a position for one of my businesses to see how I have set up my hiring process. As much as I would love to hire her, we are instead using her experience to talk about the reasoning behind the system I set up for positions that come available Key Takeaways: {1:56}By…

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Create Career Magic featuring Lee Cockerell

Create Career Magic featuring Lee Cockerell Will Talks Biz Ep 15

Lee Cockerell, former Executive Vice President of Walt Disney World Resort, is someone we have talked about frequently. Since retiring from Disney he has written several books, does speaking, and has the Cockerell Academy where he offers a variety of leadership courses. Today he joins to talk more about his book, Career Magic Key Takeaways:…

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